
The chair Living Health - 3C - of PSB, Paris School of Business focuses on the understanding and the optimization of the patient experience by adopting a global approach of the experience for a sustainable health.
The missions of the chair are various:
Understand the determinants of an optimal patient experience in different contexts and their effects on well-being, health and quality of life;
Grasp the tools that help to enhance the value cocreation during the interactions with the patients;
Support the use of numeric tools in health (optimization of the patient experience, improving the prevention, assessment of health cares, enhancing the trust patients have in these tools, etc.);
Contribute to a better management of emotions and pain, and to the development of the resilience capacity (the potential role of an integrative medicine and social relationships);
Develop innovative strategies related to patient support and to patient skills’ valorization, mainly in their professional environment.

The chair Living Health - 3C - of PSB, Paris School of Business focuses on the understanding and the optimization of the patient experience by adopting a global approach of the experience for a sustainable health.
The missions of the chair are various:
Understand the determinants of an optimal patient experience in different contexts and their effects on well-being, health and quality of life;
Grasp the tools that help to enhance the value cocreation during the interactions with the patients;
Support the use of numeric tools in health (optimization of the patient experience, improving the prevention, assessment of health cares, enhancing the trust patients have in these tools, etc.);
Contribute to a better management of emotions and pain, and to the development of the resilience capacity (the potential role of an integrative medicine and social relationships);
Develop innovative strategies related to patient support and to patient skills’ valorization, mainly in their professional environment.